Amopet is dedicated to upholding the privacy of your personal information, which you entrust to us. We are committed to maintaining the confidentiality and security of your data at all times.

This Privacy Policy outlines how we collect, use, and safeguard your personal information, providing details on how you can access your personal information and the procedure for filing a complaint if you suspect any violations of this Privacy Policy, relevant legal regulations, or the Australian Privacy Principles (APPs).

INFORMATION WE COLLECT

In this Privacy Policy, the term “Personal Information” encompasses both Device Information and Order Information, which we collect as described below:

Device Information: When you browse our website, certain details about your device are automatically gathered. This includes your IP address, browser type, device type, operating system, referring website URLs, and timestamps of your visits. We utilize cookies, small data files stored by your web browser, to collect this information.

Order Information: When you make a purchase or attempt to do so, we collect the necessary personal details to process and fulfill your order. This information includes your name, billing and shipping address, payment details, email address, and phone number.

It is not our intention to knowingly collect personal information from individuals under the age of 18. If, by mistake, we collect personal information from someone under 18, we will promptly delete it. If you suspect that we may have unintentionally collected personal information from an individual under 18, please contact us at [email protected].

HOW WE USE YOUR INFORMATION

We gather information to enrich your browsing experience, enhance our services, and efficiently process your orders. Here’s how we utilize your information:

• Processing and Fulfilling Orders: This includes handling payments and arranging shipments to ensure your orders reach you.
• Communication: We use your information to communicate with you regarding orders, inquiries, and updates to keep you informed.
• Personalization: We aim to personalize your shopping experience by suggesting relevant products or special offers based on your preferences.
• Website Enhancement: We analyze website usage, monitor marketing campaigns, and improve website functionality to provide you with a seamless online experience.
• Security and Compliance: We employ your information to detect and prevent fraud, maintain website security, and fulfill our legal obligations.

Your privacy is important to us, and we are committed to using your information responsibly and for the purposes stated above.

SECURITY OF YOUR INFORMATION

We place a high priority on the security of your personal information and take suitable measures to safeguard it against unauthorized access, alteration, disclosure, or destruction. While it’s important to note that no method of data transmission over the internet or electronic storage can be guaranteed 100% secure, we adhere to industry-standard security protocols. We continually assess and enhance our security measures to provide robust protection for your personal information. Your privacy and data security are of utmost importance to us.

SHARING YOUR INFORMATION

We value your trust and may share your personal information with trusted third-party service providers for specific purposes, including payment processing, order delivery, analytics, and essential services. Some examples include:

• Payment Gateway Providers: To securely handle your payments, we collaborate with payment gateway providers like PayPal, Stripe, and Apple Pay.
• Shipping Companies: In order to ensure the timely delivery of your orders, we share your personal information, including your shipping address, with reputable shipping companies such as USPS, UPS, and FedEx.

These service providers are legally bound to protect your personal information and are strictly prohibited from using it for any other purpose apart from delivering the services requested by you.

Additionally, please be aware that we may share your personal information if mandated by applicable laws, to safeguard our legal rights, or in response to valid requests from public authorities. Your privacy and data security remain our top priorities.

COOKIES & TRACKING TECHNOLOGIES

Cookies are small files that are stored on your device by your web browser. They serve several purposes, including collecting information and remembering your preferences. These cookies enhance your browsing experience, personalize content and advertisements, and allow us to analyze website usage. It’s important to note that nearly all online websites utilize cookies.

You have the option to manage or disable cookies through your browser settings. However, please be aware that doing so may impact some features and functionality of our website.

Do Not Track: Certain internet browsers, such as Internet Explorer, Firefox, and Safari, offer the option to transmit “Do Not Track” or “DNT” signals. As there are no universally adopted standards for “DNT” signals, our website does not currently process or respond to “DNT” signals.

Your privacy is essential to us, and we use cookies and tracking technologies responsibly to improve your online experience while respecting your choices.

INTERNATIONAL DATA TRANSFERS

If you are located outside the country where our servers are situated, please be aware that your personal information may be transferred and processed in countries with distinct data protection laws. For instance, if you are a customer from Australia or Canada, your personal information may be transferred to and processed in the United States of America.

By utilizing our website and furnishing your personal information, you expressly consent to such transfers. Your privacy and data protection remain a paramount concern for us, and we strive to ensure that your information is handled with care and in compliance with applicable regulations, irrespective of its location.

YOUR RIGHTS AND CHOICES

You possess specific rights concerning your personal information. These rights may encompass:

• Access, Correction, and Deletion of Personal Information: You have the ability to access, correct, or delete the personal information we have collected from you. In order to safeguard your privacy and security, we may require verification of your identity and rights before providing or making changes to your data. It’s important to note that certain laws or regulations might limit our ability to fulfill certain requests. You can update your information through your customer account or reach out to us using the contact details provided at the conclusion of this Privacy Policy. However, we may not be able to delete or modify information if it would contravene the law or result in inaccuracies.
• Unsubscribe from Our Marketing Communications: If you wish to stop receiving our marketing emails and promotional materials, you can simply click the “unsubscribe” link included in any of our email messages. Alternatively, you can contact us directly to request removal from our marketing communications list.

Your privacy and data control are essential to us, and we are dedicated to respecting your rights and preferences regarding your personal information.